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Frequently Asked Questions
Find answers to common questions about our courses, access, payments, and support. We’re here to make your learning experience smooth and stress-free.
- General Questions
- Payments & Pricing
- Refunds & Support
What is The Review Institute?
The Review Institute provides high-quality, exam-focused courses and study resources designed to help learners build confidence and prepare effectively for professional and certification exams.
Who are your courses for?
The Review Institute courses are designed for individuals seeking comprehensive preparation for licensing exams, professional certifications, or skill enhancement in their respective fields. They are ideal for students, recent graduates, working professionals, and anyone looking to strengthen their knowledge and improve their chances of success in their certification or licensing endeavors. Whether you're starting your career or advancing it, our courses provide the support and resources you need to achieve your goals.
How do I access my course after purchase?
After completing your payment via PayPal, you will receive an email confirmation with details about your course. This email will include a Zoom link that grants you access to the live course session. Be sure to check your inbox (and spam folder, if necessary) for this email. On the day of the course, simply click the Zoom link provided to join the live session. If you have any questions or do not receive the email, please contact our support team for assistance.
Are the courses self-paced?
No, our courses are live online sessions, so they are not self-paced. You will participate in scheduled live classes with instructors. However, our Q-Banks are self-paced, allowing you to study at your own speed. Access to the Q-Banks is available for a limited period of 3 months.
How long do I have access to the course?
Courses are completed during the scheduled live session times, so you should participate in the sessions as scheduled. The Q-Banks, however, are available for 3 months from the date you first access them, giving you ample time to study and review the materials at your own pace.
Do I need special software or apps?
No. You do not need any special software or apps. All course content is accessible through a standard web browser on your desktop, tablet, or mobile device, making it easy to study anytime and anywhere.
What payment methods do you accept?
We accept various payment methods, including PayPal, credit cards, and debit cards. All transactions are securely processed to ensure your information is protected. If you have any questions about payment options, please contact our support team.
Are there any recurring fees?
No, there are no recurring fees. You pay a one-time fee for each course or product you purchase, and you will have access to the course materials or resources as specified. If you have any further questions, feel free to contact our support team.
Can I use discount codes?
Yes, you can use a discount code during the checkout process, if one from The Review Institute is available. Simply enter the code in the designated field before completing your purchase to receive the discount. If you encounter any issues or need assistance, please contact our support team.
Do you offer refunds?
Due to the digital nature of our products, all sales are final. Please review course details carefully before purchasing.
What if I face technical issues?
If you experience any issues accessing your course, contact our support team and we’ll assist you promptly.
